Shipping Policy
We take great pride in serving customers worldwide. With our own official website and strategic partnerships with trusted couriers, we offer fast and reliable shipping options tailored to your needs. From order processing to estimated delivery times and package tracking, we've got you covered every step of the way.
Shipping
Regular handling time: 1-3 business days after received payment.
Shipping time: in most cases, it takes 5-7 days. Please kindly note that the shipping time is also affected by various factors, including product type, inventory, shipping address, weather conditions, etc.
Shipping Area
Our products are shipped internationally except Brazil, Germany, France, Spain, Austria. For shipment to remote locations, please contact our customer service first.
Attention
We will prepare your item and arrange shipment ASAP after you placed an order. However, delays may occur as a result of the following circumstances:
- Your order is placed during weekends or legal holidays.
- The necessary information needed to prepare the product is not provided.
- Local customs clearance.
- Wrong mailing address.
- Force majeure, such as terrible weather condition or war, etc.
So to ensure that your order can be processed accurately and timely, please provide the information we need and feel free to let us know what we can help with.
Taxes and Duties
For orders shipped from our China warehouse, the taxes and duties will be collected by the customs office from customers during import. The fees vary from country to country, so for specific charging standards, please refer to your local customs policy.
Order Tracking
Once your package is shipped, we will send you an email with the tracking number. You can check the shipping information on the following website:
DHL: www.dhl.com
UPS: www.ups.com
FedEx: www.fedex.com